Returns & Exchanges
At VIER Antwerp, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any item within 14 days of receipt, provided it is in its original, unworn condition with all tags attached.
Initiate Your Return
Log in to your account or visit our returns portal to select the items you wish to send back and indicate whether you prefer a refund or an exchange.
Pack Your Items
Place the items securely in their original packaging, ensuring all designer tags and labels are intact to qualify for a full refund.
Ship the Package
Attach the provided return shipping label to your parcel and drop it off at your nearest authorized courier location or our flagship store in Antwerp.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing