Frequently Asked Questions

Everything you need to know about shopping with VIER Antwerp.

What are your shipping rates and delivery times?

We offer worldwide shipping via Bpost and DHL. Shipping within Belgium typically takes 1-2 business days, while international deliveries range from 3-7 business days depending on the destination and selected service.

What is your return policy?

You can return any unworn, unwashed items with original tags attached within 14 days of receiving your order. Please note that sale items and certain limited-edition releases may be subject to different return conditions.

How do I know which size to choose?

Sizing varies between the different brands we carry. We provide specific size charts and fit recommendations on each product page. If you are between sizes, we generally recommend sizing up for a more relaxed streetwear fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local Belgian payment methods like Bancontact.

Are the products on your site authentic?

Absolutely. VIER Antwerp is an authorized retailer for all brands we stock. We guarantee that every item sold through our online store and physical location is 100% authentic.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.